Benefits of the Program

At the end of the program, participants will acquire skills in the following areas:

Strategic Leadership

Participants will take through exercises and activities that will prepare them to strategically lead their organizations to their desired destination as they learn the ins and outs of negotiations, conflict management, and ADR from a leadership perspective.

Conflict Resolution

Tell the difference between positional bargaining and how to get the most out of every negotiation by applying techniques like needs-based bargaining using the Harvard Approach. Be equipped with problem-solving abilities.

Career Development and Advancement

How to navigate your way through conflict and dispute to achieve a more powerful rapport to deal with your colleagues and co-workers, bosses, employers, clients, customers, peers, etc.

Problem-Solving
Be able to appreciate interpersonal disagreement and professional disagreement and learn to appreciate the uniqueness of each situation and how to effectively apply dialogue to address each.

Persuasion
Be able to understand the nature of a problem and how to positively influence cooperation and collaboration.

Communication
Learn to effectively communicate to create understanding and tell the difference between listening and understanding and how to apply empathy to reach an agreement.